References

awisto is serving a number of successful companies. These satisfied customers are already reaping the benefits of awisto’s CRM solutions.

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References

Industrial Trade

Ihr

The distributor IHR GmbH sells airport equipment and car parts in the open spare parts market and the automobile industry. For its sales and service staff, the CRM industry solution for the industrial trade sector simplified and optimized the daily tasks. IHR uses the CRM solution as a common worldwide platform.

Mitsubishi

Phoenix Mecano

REMS

Since its foundation, REMS counts as one of the leading manufacturers for machines and tools for working pipes, especially for sanitary and heating installers. REMS use Microsoft Dynamics CRM 2013. The CRM system is linked to the existing ERP system and primarily used via Microsoft Outlook. Additionally, functions that are especially important to the outside sales teams are replicated on smart devices (Windows Phone). In this context, the integration of MapPoint plays a key role.

Medical Technology, Pharmaceuticals, Health & Social Services

Caritas

With the industry solution for the health and social services sector, administration, assistance to the homeless and community psychiatry are now working with a uniform solution. Every staff member with the equivalent user privilege has immediate access to important client information. Consequently, assistance to people in need was improved in a sustainable way.

ERBE Elektromedizin GmbH

The name ERBE stands for precision instruments and strict maintenance. Consequently, a top-notch field service and a reliable customer service are prerequisites for a sustainable success in the market. Thanks to the CRM industry solution for the medical technology sector, lead times have decreased so that service cases can be billed within a single day. Today, the efficiency levels in ERBE's daily activities have increased significantly.

Louiswidmer

Louis Widmer SA, the international pharmaceuticals and cosmetics manufacturer, follows its tradition under the company motto "Living for the skin". The change from paper chaos to quick order entry represents an important development: The existing ERP system was linked to the CRM system. With the industry solution for the pharmaceutical sector, the outside sales team is well-equipped. Thanks to the use of tablets and the Point-of-Sales app, the outside sales team is able to present products and promotion items directly at the pharmacy. Now, cosmetics and pharmaceutical products can be ordered quickly and hassle-free.

WildeGroup

The WildeGroup stands for “Competence in Beauty” in nail design, hand and foot care, permanent make-up and facial care. When introducing CRM, the high quality standards of the WildeGroup and its staff were taken into account.

Services

DOKOM21

DOKOM21 plans, implements and runs a top quality infrastructure and services of its own to provide and secure telecommunication and internet services. With the introduction of the CRM industry solution for the IT and services sector, the company's sales processes were optimized.

hannoverimpuls

hannoverimpuls is working to promote the creation, growth and attraction of companies in the Hanover region and responsible for the management of its affiliates for marketing, tourism, funds and internet. hannoverimpulse’s economic development has become more efficient after introducing the CRM industry solution for the IT and services sector together with awisto’s e-Marketing tool for newsletters.

MX1

MX1 GmbH runs a modern broadcast center near Munich. MX1, the technical service provider for broadcasters and production companies, provides comprehensive services for the preparation and transmission of contents for TV and radio channels. Since the introduction of the CRM industry solution for the IT and services sector together with a configurator, SES’ sales of complex products are running smoothly.

IT & Services

across

Across, the producer of Across Language Server, a leading software platform for all language resources and translation processes within companies, is headquartered in Carlsbad and has a branch office in Los Angeles. In order to optimize its sales and services, Across introduced the CRM industry solution for the IT and services sector.

Antares

antares is a developer of strategic information systems including software solutions for analysis, reporting, planning, risk management and Balanced Scorecard. Thanks to the CRM industry solution for the IT and services sector, sales and service processes could be optimized.

DOKOM21

DOKOM21 plans, implements and runs a top quality infrastructure and services of its own to provide and secure telecommunication and internet services. With the introduction of the CRM industry solution for the IT and services sector, the company's sales processes were optimized.

Duwe

Duwe-3d AG specializes in the fields of optical 3D digitalization, coordinate measuring technology and data analysis. Thanks to the CRM industry solution for the IT and services sector, Duwe was able to optimize its sales and service processes.

Dymatrix

DYMATRIX CONSULTING GROUP GmbH is a solution provider for customer analytics, marketing automation, campaign management and web intelligence. To introduce smoothly running processes in sales and services, Duwe decided to implement awisto’s CRM industry solution for the IT and services sector together with a number of add-ons.

hannoverimpuls

hannoverimpuls is working to promote the creation, growth and attraction of companies in the Hanover region and responsible for the management of its affiliates for marketing, tourism, funds and internet. hannoverimpulse’s economic development has become more efficient after introducing the CRM industry solution for the IT and services sector together with awisto’s e-Marketing tool for newsletters.

MX1

MX1 GmbH runs a modern broadcast center near Munich. MX1, the technical service provider for broadcasters and production companies, provides comprehensive services for the preparation and transmission of contents for TV and radio channels. Since the introduction of the CRM industry solution for the IT and services sector together with a configurator, SES’ sales of complex products are running smoothly.