Microsoft Dynamics CRM for the Medical Technology Industry

awisto replicates all relevant business processes - from the acquisition of
new clients to the after-sales service.

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Medical Technology

CRM Industry Solution

awisto’s industry solution for the medical technology sector provides you with a best-practices solution satisfying the specific requirements of this industry. It fully encompasses the entire sales cycle – from the acquisition of new customers to the processing of orders and the after-sales service. Lead the competition with a Microsoft Dynamics CRM system and awisto’s customized industry solution for the medical technology sector.

Structured sales and reliable service lead to customer satisfaction and cost savings. Existing systems are easily connected and integrated via SharePoint. If necessary, the automation of business processes can be implemented via BizTalk.

Sales Processes

  • Customer device list
  • Sales forecasts
  • Territory management
  • Planning of dealer sales and turnover
  • Tour planning and sales call memos
  • Administration of specialist dealers and distributors
  • Management of institutions (doctors, laboratories, hospitals and clinics)

Service Processes

  • Items on loan
  • Complaints management
  • Service requests in field service
  • Administration of service agreements
  • Device management and configuration history


Our Sales Manager Tobias Heck is here to answer all your questions.

Feel free to call us or send an email by filling out the contact form.

Contact us now

Our reference customers

  • ERBE Elektromedizin GmbH
  • BOWA